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About Our Reference Service

When should I use this service?

Use this service after you have checked the Oklahoma Rangelands Web site thoroughly for answers to your questions. Remember that for questions on topics outside the scope of the rangeland Web site, your local library (public and/or academic) can provide reference assistance. For assistance in other agriculturally related topics, check the AgNIC Home Page. Also, please note that many questions are most appropriately answered by county extension agents and in all likelihood, if you ask those kinds of questions here, you will simply be referred to them. Please explore their services first since they are well-versed in your local flora and fauna and are a great resource for local problems.

Who can use this service?

Everyone is eligible to use this service.

What if the electronic reference form doesn't work?

If the reference form doesn't work with your browser, send your question by e-mail to karen.hickman@okstate.edu or by post to 008C, Agricultural Hall, Oklahoma State University, Stillwater Oklahoma 74078-6028.

Who will answer my question?

Questions directed to this service are responded to by rangeland scientists from Oklahoma State University and other experts to whom they may direct the questions.

What kind of answer will I get?

Every effort will be made to provide accurate responses, and citations to sources consulted will be provided. Questions that don't appear to have clear answers may be answered by pointing you to the appropriate sources for your own examination or reflected back to you for further clarification.

How long will it take to get a response to my question?

Turn around time should be within 24 hours for first-level difficulty questions. For more difficult questions, within 24 hours you will be notified that the question is being referred to a specialist and when to expect a response from them.

Should I use this form to comment or make a suggestion regarding the content or the structure and design of the Rangeland Management web site?

No. We appreciate and look forward to feedback on this site, so for that use Feedback. For technical problems or suggestion about the site, please send those to the Oklahoma Rangelands site webmaster -Vickie Brake.